Refund Policy
Refund Policy - the basics
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Cancel on or before Sept 15: refund 75% of booth fees paid (you keep 25% as admin/marketing fee)
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Cancel Sept 16 – Oct 1: refund 50% of booth fees paid
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Cancel Oct 2 – Oct 31: refund 25% of booth fees paid
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Cancel Nov 1 or later: no refunds
“No-show / late arrival” clause
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Vendors who do not arrive and set up during the scheduled load-in window (Nov 13) forfeit all fees and may have their booth reassigned at organizer discretion.
Force majeure / event cancellation
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If the event is cancelled by the organizer (or venue) due to circumstances beyond your control (venue closure, severe weather emergency, government restrictions, etc.), vendors will receive either:
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a credit toward a future event, or
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a partial refund after non-recoverable expenses are deducted (venue deposits, marketing already spent, processing fees).
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Payment processing fees
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Any approved refunds are minus payment processing fees (Stripe/PayPal/etc.), since those aren’t returned to you.
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